Help & Support · MinistryMaster

Support Centre

Got a technical issue, question or feedback? Browse our FAQs or reach out to our team directly — we're here to help.

Contact Our Team

Our support team is available Monday–Saturday, 9AM–6PM IST.

Common tasks you can handle directly within the app:

How do I reset my progress?

Why are some schemes showing "Queue" status?

Can I use MinistryMaster offline?

Which exams does MinistryMaster support?

The ministry hierarchy graph is not loading — what should I do?

How is the spaced repetition algorithm calculated?

Is my data shared with anyone?

Found an error in scheme data, a broken feature, or have a suggestion? Email us with as much detail as possible:

📧 [email protected] — include your browser, OS, and a screenshot if possible. We aim to respond within 48 hours.